Who we are

Our website is operated by The Gadgets Lab, PIA Road, Near Pizza Online, Johar Town, Lahore, Pakistan. For privacy questions, email support@thegadgetslab.com.

Information we collect

• Order details — name, phone, email, billing and shipping address, and items purchased.
• Account data — if you register, we store your login email and order history.
• Support messages — information you send via our contact form, email, or WhatsApp.
• Technical data — IP address, browser type, and cookies needed for checkout, security, and site performance.

How we use your information

• Process and deliver orders, including courier tracking updates.
• Respond to questions about products, returns, or warranties.
• Prevent fraud and keep our checkout secure.
• Send order-related emails (receipts, shipping updates). Marketing emails are only sent if you opt in.

Sharing with third parties

We do not sell your personal data. We share information only with service providers who help us run the store — for example payment processors, delivery partners, and hosting — and only as needed to fulfill your order or comply with law.

Cookies

We use cookies and similar technologies so the cart, checkout, and account pages work correctly. You can control cookies through your browser settings; disabling some cookies may limit checkout features.

Your rights

You may request access, correction, or deletion of personal data we hold about you, subject to legal and accounting requirements (for example completed order records). Contact us using the details below.

Related policies

Please also read our Terms & Conditions, Return & Refund Policy, and Shipping & Service Policy.